After five years of unparalleled service and countless rave reviews, Five Star Beach Properties is expanding with the introduction of Bliss Beach Rentals.
"When we started Bliss Beach Rentals, we wanted to provide a luxury service that is not currently available to mid-level properties," said Josh McLean, owner of Five Star Beach Properties.
Bliss Beach Rentals, which is a division of Five Star Beach Properties, is a full-service management company, providing marketing, accounting, booking and maintenance services along the sugar white beaches of the Emerald Coast.
With properties from Destin to Rosemary Beach, surpassing the expectations of homeowners and guests is the goal for the team at Five Star and Bliss Beach Rentals. From private chefs and deep-sea fishing to spa services and transportation, the concierge team offers an exclusive service that is second to none.
Whether it's Bliss Beach Rentals or Five Star Beach Properties, personalized service is not only part of what they do, it's who they are.
"When someone checks in, we have greeters who meet them at the property and give them a tour of the house and show them all of the amenities and features, whether it's how to work the AV system or the Jacuzzi," said Michael Dobson, director of business development for Five Star Beach Properties. "We use that time to find out our guests' needs and any way that we can help them during their stay."
After the initial greeting, which comes complete with a welcome gift, the guest management team will follow up with visitors the next day to make sure they are comfortable and have everything they need to make their stay memorable.
"We really want to make sure we are finding out the needs of our guests within 24 hours, and are fulfilling them. We want to be as proactive as possible," Dobson said.
Not only does this personalized service benefit the guests, it's also designed to give the homeowner reassurance that their property is being carefully monitored and looked after.
All properties managed by Five Star and Bliss receive the "Five Star" treatment, which is a unique approach not seen at other big-box management companies.
Properties must meet very specific criteria for inclusion into the luxury rental program. Maintenance and housekeeping programs are designed to save owners money while keeping properties in optimal shape. Each home is marketed individually, complete with photography, interactive floor plans and high-definition video. And, each guest is welcomed by a warm, smiling member of the staff upon their arrival.
"Property owners really love what we are doing. They feel a sense of security knowing their investments are being managed to their highest potential," Dobson told The Sun.
In addition to the Five Star experience, homeowners can also participate in their guaranteed rental program, which varies from the traditional commission-based rental program.
Five Starís guaranteed rental program offers homeowners economic stability in that they receive a consistent and steady profit throughout the year, as well as lower marketing fees and lower maintenance fees, as the company pays for normal wear and tear throughout the year.
"This program is meant for those homeowners who are looking for stability in their investments," Dobson said.
To learn more about Bliss Beach Rentals and Five Star Beach Properties, visit their websites at www.blissbeachrentals.com and www.fivestargulfrentals.com, respectively. You can also find them on Facebook and Twitter.