‘Revenue, service, and peace of mind’: Sandestin reports positive developments

Published: Wednesday, November 20, 2013 at 01:59 PM.

• A multi-unit incentive program that financially recognizes rental owners with multiple units in the rental program.

• A unit upgrade incentive program, that was introduced last December, has been very successful with nearly 300 rental owners.

• Implementation of new bedding package, at no additional cost to rental owners, to be fully implemented resort wide by March 2014.

• Reduction of hourly rates on labor charges.

• More than doubled the number of staff members in the rental management team .

• 2013 unit inspections for each of the 1,250 rental units are being performed by each rental manager.

“Based on feedback from many of our homeowners, we are delighted that we have met and in many cases exceeded rental homeowner expectations this year,” said Mark Hodgdon, senior vice president and general manager at Sandestin.

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