Sacred Heart Hospital on the Emerald Coast has received the highest Overall Top Performer Award for its Intensive Care Unit services from Professional Research Consultants Inc. (PRC), an independent research-marketing firm dedicated to the improvement of healthcare nationwide.
Creating an environment of healing, PRC Achievement Awards recognize organizations at the hospital, facility, department or unit level for enhancing their patients’ perception of care by focusing on key drivers of excellence.
PRC’s highest honor, the Overall Top Performer Award, is given to healthcare facilities, providers, outpatient service lines and inpatient units that scored at the 100th percentile for the Overall Quality of Care “Excellent” score in PRC’s national client database for the prior calendar year. 5-Star Awards are given to those scoring at or above the 90th percentile; and 4-Star Awards to the 75th-89th percentile. The scores are based on data collected from patients who rate the hospital as “Excellent” when asked about the overall quality of care in the post-discharge patient satisfaction survey.
“Sacred Heart Hospital on the Emerald Coast is truly honored to be recognized as a ‘Top Performer’ by PRC,” said Nina Jeffords, COO/CNO for Sacred Heart Hospital. “The commitment of our associates and physicians demonstrate our dedication to our community to provide first class healthcare for our patients.”
Sacred Heart Hospital on the Emerald Coast also received 5-Star Overall Quality of Care awards for Medical Surgical Unit, Family Birth Place, Inpatient Services, Radiology Mammography, Radiology Ultrasound, Radiology Services, and 4-Star Award for Emergency Department Services.
“We are honored to receive this recognition by our patients as an excellent healthcare provider,” said Roger Hall, president of Sacred Heart Hospital on the Emerald Coast. “The community’s support continues to propel our health ministry forward.”