Howard Hospitality’s Marriott properties were recently commended for ongoing guest approval all while expanding their work remote program to stay on the cutting edge of the ever-increasing competitive workforce.
Courtyard by Marriott Sandestin at Grand Boulevard was awarded with a Platinum Circle Award for placement in the top 5 percent of all Courtyard Marriott hotels in North America for guest satisfaction. Its sister hotel, Residence Inn by Marriott Sandestin at Grand Boulevard, took a Gold Circle Award for placement in the top 10 percent in guest satisfaction of all Residence Inn Marriott hotels in North America.
This is the fourth year in a row that Courtyard by Marriott Sandestin at Grand Boulevard has won a Platinum Circle Award, and with more than 1,000 Courtyard Marriott hotels and over 750 Residence Inn Marriott hotels in North America, these accolades were painstakingly earned and much appreciated.
No one knows that better than Howard Hospitality’s Revenue Manager, Jeff League, who recently received recognition of his own in the form of the Marriott International Revenue Management Property Leader of the Year Award for his work in 2017. League is an example of the strong work ethic within the Howard Hospitality team. He’s an inspirational figure who has proven that hard work and dedication can take someone from an entry-level position into corporate leadership.
League moved to Florida in 2006 and took a position as a breakfast attendant at the Courtyard by Marriott Sandestin at Grand Boulevard. Shortly after the opening, he found himself assisting at the front desk with all shifts, including the night audit. He was then promoted to the front office supervisor and then front desk manager. A couple of years later, he transitioned to the Residence Inn by Marriott Sandestin at Grand Boulevard as the assistant general manager and then the director of operations before moving into his current role in 2015 as revenue manager for Howard Hospitality.
In his present position, League also sets an example for remote employees, following the ever-increasing trend of companies allowing team members to work from home.
“The opportunities provided by Howard Hospitality paired with the increased productivity of working from home are two huge reasons for my personal and professional successes,” League said.
With a changing workforce and innovative management style, Howard Hospitality believes in tapping into their employees’ skills and talents while also focusing on ways to help their employees be even more successful. This, in turn, contributes to the overall success of the company. Howard Hospitality first implemented the telecommuting model in 2015, the same year that both hotels won the Platinum Circle Award as well as the award for Guest Satisfaction: Intent to Recommend, Overall Satisfaction, and Staff Service.
The Residence Inn and Courtyard Marriott hotels are conveniently located in Grand Boulevard, a shop, dine, play and stay town center in Miramar Beach.