From a small inn to Sandestin: New general manager is a master at creating ‘an ideal experience’

Published: Thursday, October 18, 2012 at 03:56 PM.

"My mom and sister are in Atlanta and my brother is in Charlotte. Most of my family is in the Southeast. I love places where there's sunshine, where it's warm and where there is a true sense of community. To be able to stay in the States and find this … I look at this as a long-term commitment and am very excited about the area's people, its quality of life and all it has to offer," he said.

Hodgdon is married and has a family that will be joining him here soon, he said. No house has been purchased yet, but he expects that to happen, with buying on Sandestin property a possibility.

As for his goals for Sandestin, Hodgdon feels the property continues to need to be positioned as premier resort in the area and in Florida by creating excitement in what it has to offer. He wants to bring more business to the resort and to the area and he wants the resort and its amenities to remain open to the local community.

"Sandestin has a remarkable reputation and I don't want that to change," he said.

As for changes at the resort, Hodgdon said he only sees enhancing the level of service provided, whether at the owners' club or for guests, although he says “repositioning” may be necessary to stay competitive.

He said he is open to receiving ideas for change from owners, guests, and customers to make their experience better.

"I don't think you can be successful in business without listening and responding. I welcome constructive criticism in how to make it better," he said.

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