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Allegiant mandating customer use of masks

special to Gannett Florida
Northwest Florida Daily News

LAS VEGAS — Allegiant Travel Company announced Friday that beginning July 2, customers will be required to wear face masks during all phases of travel, including at the ticket counter, in the gate area, during boarding, on the aircraft and during the flight.

“We had hoped to see a federal mandate to require face masks, so that all airlines could be uniform in their approach, to avoid customer confusion, and to aid enforcement. In the absence of that, we are taking this next needed step in our own policy,” said Allegiant Executive Vice President and Chief Operating Officer Scott Sheldon.

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In early May, Allegiant became the first U.S.-based airline to provide all passengers with complimentary Health and Safety Kits, which include a face mask and cleansing wipes, according to the press release from the company.

Allegiant employees are required to wear face masks when they interact with customers.

Customers can use their own face mask or covering, or the mask provided in Allegiant’s Health and Safety Kit.

fChildren ages 2 and under are exempt from the new policy, as are passengers with disabilities or documented medical conditions. Passengers will also be allowed to remove face coverings to briefly eat or drink.

Customers who do not comply will not be allowed to fly.